All sales are final.

Due to the limited and custom nature of our products, we do not offer refunds, exchanges, or cancellations under any circumstances.

Please ensure all order details, including device size, color, and shipping information, are correct before checking out.

For any questions or immediate concerns, contact us at info@nosailes.com with clear photos and your order number, and our team will review the issue.

Thank you for supporting independent design.

Damages & Issues

Please inspect your order upon delivery. If your item arrives damaged or you receive the wrong product, contact us at info@nosailes.com within 3 days of receiving your order.

Include your order number and clear photos of the issue so our team can review and assist.

Exceptions / Non-Returnable Items

All products are final sale and non-returnable. This includes custom orders, pre-orders, limited releases, and all regular inventory.

We do not accept returns for any reason, including size or color selection errors, change of mind, or shipping delays.

If you have a concern about your order, please contact us at info@nosailes.com before purchasing.

Exchanges

We do not offer exchanges. Please double-check all details before placing your order. All items are made in limited quantities and cannot be swapped or exchanged once purchased.

Refunds

We do not offer refunds. All sales are final.

Only in rare cases of verified damage or incorrect item received, and at our sole discretion, will we assess possible next steps. Refunds will not be issued for pre-orders, limited drops, or customer error.